Privacy Policy

Effective Date: 23/05/2025

This Privacy Policy explains how Crazy Kebab & Pizza House ("we", "our", or "us") collects, uses, discloses, and safeguards your information when you use our mobile application or website for online food ordering and delivery/pickup services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, delivery address, and payment method (e.g. when placing an order).

• Usage Data: Device information, IP address, browser type, app version, pages visited, and order history.

• Location Data: With your permission, we may collect and use your device's location for delivery services.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your food orders

• Communicate order updates and offers

• Improve our service and user experience

• Prevent fraud and ensure application security

• Comply with legal obligations

3. Sharing of Information

We may share your information with:

• Our delivery staff or third-party delivery partners (only the information required for delivery)

• Payment processors (secure payment processing only)

• Service providers that assist in app hosting, maintenance, and marketing

• Law enforcement or legal authorities when required by law

We never sell your personal information to third parties.

4. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access, update or delete your personal information

• Withdraw consent (where applicable)

• Request that we stop using your data for marketing

To exercise any of these rights, please contact us at: 01443 312 641

6. Third-Party Links

Our app or website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at Privacy Policy page

Contact Us
If you have any questions about this policy, please contact us here at Contact Us page.